DURABLE CONSTRUCTION: The SOGA Clothing rack is made from high-quality aluminum alloy material for durability and rust resistance.
RETRACTABLE DESIGN: This clothing rack allows you to extend and retract as needed. It ensures a smooth and effortless retraction mechanism that doesn't require excessive force.
MULTIPLE HANGER HOLES: It includes multiple holes to accommodate hangers. The weight is evenly distributed to prevent wall damage.
SPACE-SAVING: It is designed to maximize space efficiency in small rooms, closets, or entryways
WATERPROOF AND RUST PROOF: This rack is both water-resistant and rust-proof, providing protection against moisture and ensuring long-lasting quality in humid environments.
EASY TO CLEAN: It is designed for easy cleaning, either with a damp cloth or by simply wiping it down.
You can install this product through drilling.
Note: The walls must consist of sturdy, smooth materials like tiles, glass, or wood. Do not use weaker wall types like whitewashed walls, painted walls, or wallpaper, unless we install them by punching holes.
Due to the difference in light and screen settings, the item colors may be slightly different from the pictures. Please allow a slight dimension of 2-3% difference due to manual measurements.
Specifications:
Material: Aluminum Alloy
Color: Gray
Capacity: 15kg
Length: 127.5cm
Additional stretch length: 25cm
Folding Section: 30.5
Height: 6.5cm
Weight Approx.: 0.76kg
Packing size: 375x92x68mm
Usage:
Home
Commercial
Package Includes:
1X SOGA Clothing Rack
- UPC 9357641043615
- Brand SOGA
- Mfg Part # BSGKZD02
- Color Black
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
