Radiant Blue Topaz Gemstone Earrings

We use PayPal and Stripe to accept payments on the eBlueJay Marketplace

Carriers we use: US Postal Service
We ship within: The Contiguous United States
Delivery Within: 3 to 7 business days
P.S: Please email us if you would prefer another shipping provider and/or require express or overnight delivery.
Customer Service: (561) 967-4397
Email Address: wildlotusbrand@gmail.com

It is our hope at Wild Lotus that you are satisfied with your product(s) and our top priority is that you have a wonderful customer service experience with us. If you are unsatisfied with a product, please follow our return policy guidelines and process below.
Guidelines:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it, with all tags still attached It must also be in the original packaging.
Any item not in its original condition, damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery will not be applicable for a refund.

Return Process:
First, please send us a quick email to wildlotusbrand@gmail.com advising us of your return.
Next, complete the return form we enclosed in your package along with your product.
Lastly, mail the return form and product(s) back to us at 508B Northwood Rd West Palm Beach, FL 33407. Please make sure you are returning our product(s) unused, in their original condition and packaging along with all tags.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.