Sold Jean Paul USA TS-400 Tenor Saxophone With Case - Key of Bb With Case

Payment Methods

Shipping UPS, FREE Shipping

Upon buying the item(s) an immediate payment will be required. Products will be shipped after receiving a clear payment.

We ship items by using USPS, UPS, FedEx & DHL. Shipping tracking information will be provided to eBluejay upon shipment. We ship to the lower 48 States.

Shipping charges for Alaska, Hawaii, Puerto Rico and worldwide will be calculated additionally.

Please Note:

• We do not ship to the PO Boxes so please before placing an order provide the shipping street address.
• After receiving orders, Items will be shipped in 1 to 3 business days and shipping tracking will be updated in eBluejay.

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges and a 15% restocking fee.

Special Conditions

The items must be in original physical/working condition.

Shipping Damage/Defective/Wrong Item:

Damaged/defective merchandise during shipping transit or defective merchandise along with wrong received items must be reported within 7 days of merchandise receipt with images and videos.

Please note: Just reporting for damaged/defective/wrong items within 7 days without images/video will not qualify the transaction for a return/refund.

We strongly advise that you check your order after receiving it to be sure that it is in proper working order and that you received the accurate item.

Disclaimer: Upon receiving any wrong/damaged brand/model shipment, it must be reported within 7 days as we will not be responsible for returning/replacing, or refunding it.

Merchandise reported after 7 days of receipt will not be eligible for returns or exchanges. If a buyer will do damage to any instrument and the modification on it then no RETURNS will be acceptable.

Defective/Damaged/wrong items must be shipped out after receiving an RMA. Otherwise, a 15% restocking fee of the order's total amount and the shipping charges will be subtracted from the original payment.

Non-defective/Non-damaged/wrong items must be shipped after receiving RMA and shipping tracking must be provided by the buyer. Failure to do so will be resulted in charging the 15% restocking fee or only the exchange will be permitted.

Items may not be acceptable for returns if,

Any adjustments to the instruments. Like parts/strings/sanding, replacement, and blem/damage happened to the instrument.

Non-deliverable address/Refused Delivery:

The buyer will be responsible for a non-deliverable address and will be charged/paid again for the shipping.

Any refused delivery of an item(s) by the buyer for the purpose of refunding/canceling an order will be processed after deducting the shipping/handling charges + 15% restocking fee from the total amount of an order.

Refunds:

If you are not fully satisfied within 14 days of the delivery date, please return your order to us for a refund or exchange. The buyer will receive a full refund in their original payment method less any shipping/handling charges and a 15% restocking fee.

A Return Authorization is required for all returns. Customers are responsible for all shipping charges both ways. A 15% restocking fee will be deducted for any unauthorized returns or packages returned undelivered.

It is important to please contact us before you ship any product back to us. Returns must be shipped back with a tracking number and insurance(lost/damaged). The returned product must be in new and unused condition, in the original packaging with all the documentation, components, and accessories (if included). "New and unused" means the saleable condition with the original packaging. We cannot accept returns for an item with any indications that it has been used.

All returns are subject to a 15% restocking fee and must be returned within 14 days(new items) and within 7 days (used/b-stock items) after receiving the item. If you have any questions about the restocking fee as it pertains to your order, please email us before we ship the product as once it leaves the warehouse we have incurred our cost.

Once an order is shipped out and shipping tracking is provided, it cannot be canceled. If we will be able to recover the package on the same shipping day from a shipping carrier, then we will charge a 15% restocking fee and cancel the order. Otherwise, the customer will be responsible for the return shipping charges, and later on, we will apply a 15% restocking fee less the shipping cost of the total order amount.

In case of refused delivery/Items not deliverable, we will charge a 15% restocking fee and one-way shipping charges.

Product descriptions/images are generally obtained directly from the manufacturer. Descriptions/images are believed to be accurate but NOT guaranteed. Manufacturers may change specifications/images without updating their item descriptions. Due to random grain patterns/color disparities in wood/ composites and lighting, the guitar may vary slightly in appearance.

Note for Harmoniums purchased: if the harmonium was recently purchased, and the customer alters the tuning then it is not returnable for refunds/exchange.

Parts: No returns are accepted for pickguards/parts/small accessories unless you receive the wrong parts/accessories mistakenly shipped by us. The unopened/unused parts may be exc

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