All merchandise (whether previously owned or new) is thoroughly inspected for product quality and is guaranteed to be in excellent condition for the age and availability of the pattern. All merchandise is guaranteed to be free of chips, cracks, and excessive wear. Pieces may reflect slight variations in back stamps, markings, colors, weight, or size, depending on manufacturers’ specifications, changes in molds, or the length of time in production.
All orders shipped via "standard" shipping are typically received 7 - 10 business days from purchase.
Please also note that due to overwhelming demand, standard shipping delivery times for silver "hand-crafted pieces" is 10-14 business days.
For "priority" processing and delivery time frames, please click here.
Thanks for being our customer!
If you are not completely satisfied with the quality of any merchandise you receive, we will gladly refund your payment in full, less shipping and handling charges, for those pieces returned within 30 days.
In the unlikely event that your merchandise arrives damaged or the order is incorrect due to our error, please contact our