Betsey Johnson Too Hot Eyeglasses in Tortoise

Payment Methods

Shipping USPS, FREE Shipping

FREE SHIPPING
We offer FREE standard shipping on all orders within the continental United States, all day, every day, no promotional code necessary, no minimum purchase required.

INTERNATIONAL ORDERS
Your order may be subject to international taxes, import duties, value-added tax (VAT) or tariffs. Customers are responsible for customs clearance formalities and for paying any import duties, taxes or tariffs to customs at the specified destination. Specific duties and taxes are assessed, based on each country Harmonized System (HS), and the amount of applicable duties, tariffs, taxes or VAT will vary by country. We highly recommend that you contact your local Customs & Excise Department regarding any fees that may be incurred prior to placing your order. Branzs Eyewear assumes no liability or responsibility for any unforeseen customs delays, import duties, taxes or tariffs.

All returns or exchange must be requested within 3 business days of delivery and sent back to us postmarked within 30 days or delivery. Please request a return authorization form (RMA) prior to a return or exchange. We recommended shipping your package(s) back to us with insurance and tracking as we cannot be held liable for lost or damage package(s). Customers are responsible for all return shipping charges.

Returned merchandise and included accessories must be in new, undamaged and resalable condition to be eligible for our no fuss, no hard feelings, hassle-free, no restocking fee, FULL money-back guarantee refund. Item(s) that qualified for free shipping and are being returned will have our standard shipping charges deducted from refund or credit. Original shipping and handling charges are non-refundable. Returns and exchange take 3-5 business days to complete and you will receive a confirmation email once a return has been processed. If a refund is approved, then a credit will automatically be applied to your credit/debit card or original method of payment. Please note that it may take an additional 3-10 business days for your refund to be posted to your account.

Unfortunately, we are unable to accept returns on merchandise that is not in resalable condition. We reserve the right to refuse the return of any item(s), including but not limited to, item(s) that are adjusted, altered or repaired, item(s) with missing part or content such as nose pads or temple tips, manufacturer certificate of authenticity, tags and labels, damaged or missing accessories such as lens cloth or cases, and item(s) that show signs of wear and tear.

Frequently Asked Questions

Question:
Do you have a return and exchange policy?
Answer:
Yes, we have a no fuss, no hard feelings, hassle-free, no restocking fee, FULL money-back guarantee return and exchange policy, less shipping and handling. Returned merchandise must be unused and in the same condition it was received, complete with all accessories, labels, tags and packaging. For more details, please see our Return Policy.

Question:
Are your products authentic?
Answer:
Yes, our products are 100% authentic guaranteed. Our frames are sourced from US manufacturers or distributors.

Question:
Do you accept insurance?
Answer:
We do not accept insurance, but check with your Vision Service Plan (VSP) provider about out-of-network reimbursement. You can use your Health Savings Account (HSA), and Flexible Spending Account (FSA) to purchase eyeglasses from us. Because of our highly competitive prices, in many cases it’s almost always cheaper to buy directly from our online store and then submit the receipt to your insurance provider. Please check with your insurance provider regarding HSA and FSA qualification.

Question:
Why are your prices so low compared to the local optical shop?
Answer:
Branzs Eyewear is an online designer eyewear and sunwear retailer and, as such, we are able to limit our cost and offer eyeglasses and sunglasses at drastically reduced prices.

Question:
Do you have a retail store?
Answer:
We do not have a retail store.

Question:
Can I pick up my package?
Answer:
Unfortunately we do not have a pick up counter for packages.

Question:
Do you charge sales tax?
Answer:
Yes, we charge sales tax in the state of Arizona.

Question:
Do you offer price match?
Answer:
Yes, we offer price match for any identical brand name designer eyewear or sunwear sold online by an authorized USA dealer. Items models, colors and sizes must be identical, in stock and readily available for purchase on another website and is also available in the exact models, colors and sizes on Branzs Eyewear. We are unable to offer price match for the following: out of stock items on competitors’ websites, items advertised below our cost, items on discount sites, unauthorized dealer sites or auction sites, clearance, discontinued or refurbished items, open box and/or outlet center products.

Question:
How do I choose my frame size?
Answer:
You may be able to find your size by checking the inside of your current frames. This size information will normally be located on the temple or bridge of your eyeglass or sunglasses frames. In most cases, the eye size and bridge size are 2 two-digit numbers located next to one another. The temple size is a three-digit number and it may immediately follow those two sets of numbers.

Question:
What is eye size?
Answer:
Eye size (A) or lens width, is the horizontal measurement in millimeters of each lens.

Question:
What is B size?
Answer:
B size or lens height, is the vertical measurement in millimeters of each lens.

Question:
What is bridge size?
Answer:
Bridge size or DBL, is distance between the two lenses in millimeters.

Question:
What is temple size?
Answer:
Temple size is the length of the temple from the hinge to the end in millimeters.

Question:
What is PD?
Answer:
Pupillary distance or PD, is the distance between the pupils of your eyes measured in millimeters.

Question:
What is Zyl plastic?
Answer:
Zyl plastic is cellulose acetate marketed under the trade names Zyl and Zylonite. Cellulose acetate is made from cotton fiber and wood pulp, is lightweight and commonly used in the manufacturing of eyeglasses and sunglasses frames.

Please Login or Register first before asking a question.