Flower Petals Women's Fashion Ear Cuff GOLD #03562740-GLD

Payment Policy
Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Paypal Payment Gateway

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

Fashion Jewelry Fetish
Attention Payment Processing Department
1600 East Vista Way #134
Vista, Ca 92084

Shipping Policy
Turnaround

All orders are shipped within 72 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

All orders processed will be subject to a flat rate shipping no more than $1.50 for the first item & .50 cents per item for all additional items.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of receiving merchandise.

1. Please call 760-847-0939 or email jvlcontactus@gmail.com to request a refund and we will
assign a Tracking ID #.
2. Mail your returned item to:
Fashion Jewelry Fetish
Returns Department Tracking ID # (Input assigned tracking number here)
1600 East Vista Way, #134
Vista California 92084
3. Include in your package a signed letter stating the reason for your return, the assigned
Tracking ID # you were given by our Returns Department and the original receipt.

Acceptable Reasons for Returns

Received wrong merchandise, in the event you received merchandise that you did not order, we will gladly resend the correct merchandise. No restocking fee’s, or additional costs for shipping and handling. * see below

If you have changed your mind and no longer want the merchandise you ordered, you may return the merchandise, however you will be responsible for paying for shipping and handling fees, your account will only be credited or refunded for merchandise you have returned so long as it has not been used or worn and is in original package.

Damaged during shipping, please take pictures of package upon delivery and follow instructions that will be given to you by our Returns Tracking Department upon requesting Tracking ID #.


Return Exceptions

Some items cannot be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.



Shipping & Handling Fee’s

We also do not refund the original shipping and handling that you paid on the order. In circumstances where the merchandise is being returned due to damages caused during shipping and you have included pictures of the package to verify your claim, Fashion Jewelry Fetish will be happy to refund the cost of the shipping and handling to return the item. Please note that amount refunded will be up to $2.00 total. ONLY IF RETURN IS CAUSED BY DAMAGES During shipping. In the event merchandise is being returned for other reasons we will not refund shipping and handling.

Exchanges

If your jewelry item is in like new condition, you may exchange your clothing item for a different size or color.

Refunds

We will either credit your account with the amount paid for the merchandise you are returning so long has it meet our criteria or refund the amount of the merchandise to the credit card you used for the purchase.


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Our ONLY POLICY IS TO MAKE EVERY CUSTOMER HAPPY WITH THEIR PURCHASE