Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement . We will leave a positive feedback for you in return automaticall
Payments are only accepted via Paypal.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
