On Hold Trekkies DVD New

Payment should be made immediately upon purchase. Failure to pay immediately will allow your purchases to remain for sale to another customer.
Cancellations:
Please contact within 12 hours to cancel any order.
If waiting longer than 12 hours, there will be a cancellation fee of 10% deducted from your refund.
If a cancellation request has been made after your order ships, it must be shipped back at your expense and there will be a 10% restocking fee applied to the refund. The order must be returned through our standard return procedures to receive your refund.

We offer competitive shipping rates, as well as a great discount on shipping for multiple movie orders.
This store only ships to the United States.
Most orders are shipped out in 2 business days or less. Some orders may be sent in multiple shipments, so please verify your tracking numbers to check how many shipments you should expect. Most orders are sent via U.S. Mail, but on occasion we may select to use either UPS, Fed Ex, or DHL, based on order variables. You will receive a shipping confirmation by email including a tracking number if applicable.

Return Policy:
If there is any problem with your order, please contact me at duanedunning1977@gmail.com.

Returns are accepted in the same condition they were shipped. Unopened returns postmarked within 90 days of delivery date are eligible for a full refund, or exchange for an item of equal value. If the buyer has any reason to return an order within 30 days where the product has been opened, the buyer may only exchange it for the exact title the buyer originally purchased, or an item of equal value. If there are problems with items sold as "Used" it may be exchanged for an item of equal value, or receive a full refund. We allow a maximum of one returned transaction per order. Please contact us at duanedunning1977@gmail.com system to return any order.

If you happen to receive a non-working or factory defective product, we will replace it free of charge. You should follow the same steps above for the return. Your replacement will be dispatched immediately upon receipt.

If you have any questions before or after ordering, please contact us.