PRODUCT DESCRIPTION
Features:
From fresh-brewed iced tea to piping hot coffee, SOGA insulated beverage dispenser server is a great way to maximize your self-serve beverage station.
The brushed stainless steel exterior minimizes fingerprints and smudges to keep a clean, professional look, while the foam insulation keeps beverages hot or cold for hours.
The beverage server also features a drop handle, legs to elevate spigot height, and a locking lever for quick, hands-free dispensing.
The large capacity of this insulated dispenser can provide hot or color drinks for many people at one time to avoid frequent filling. You can add hot drinks such as coffee, tea, water, milk, soup, etc.,
A wide range of usages such as at home, cafes, buffets, offices, hotels, kindergartens, outdoor, tea houses, camping, gardens, wedding banquets, construction sites, or various large events or celebrations.
Factors that will affect the changing of holding time is using it in a different environment, especially when in climate conditions (ambient temperature whether it's filled, or preheating, etc.)
The insulated temperature for 12 hours is 93C which will slowly decrease to 35C, especially in high-temperature degrees that only last for a few hours. Using indoors is highly recommended. The insulator cannot keep the liquid at a stable temperature. Its role is only to slow down the rate of temperature drop. This product isn't ideal to be used outdoor as it doesn't sustain the high temperature.
Precautions for product use:
The product cannot be filled with too much water.
Do not tilt and place it upside down.
Do not soak the whole product in water for cleaning which will cause water absorption in the insulation layer.
Can only be rinsed with running water or wiped with a cloth. Keep it dry after each use
After the product has been filled with tea, coffee, and other beverages, please clean it in time and wipe off the water, so that beverage residue will not corrode the product.
All insulated pots are not allowed to be heated on Fire.
Due to the different use environments, the holding time will be changing.
Specifications:
Material: Stainless Steel
Color: Black
Capacity: 10 liter
Weight: 2.54kg
Size: 27 x 27 x 44cm
Usage:
Commercial
Home
Package Includes:
4 X SOGA 10L Stainless Steel Milk Tea Beverage Barrel
- Brand SOGA
- Mfg Part # VICDispenser10LBLKX4
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
