HIGH QUALITY AND DURABLE: SOGA boasts a construction of high-quality 18/10 stainless steel, ensuring unparalleled durability and resistance to corrosion. This premium stainless steel not only guarantees the jug's longevity even with frequent use but also preserves its sleek appearance over time. Additionally, the jug's handle and various components are skillfully crafted from robust ABS material, renowned for its durability and impact resistance. This ensures a comfortable and secure grip while pouring, enhancing user convenience and safety throughout its use.
EFFICIENT TEMPERATURE RETENTION: This maintains the temperature of your beverages for an extended period. Whether it's keeping your drinks hot during colder days or maintaining a refreshing chill on warmer days, the jug excels in temperature retention.
COMFORTABLE GRIP: The ergonomic handle provides a comfortable and secure grip for effortless pouring.
SPILL-PROOF LID: The lid is designed to prevent leaks and spills, ensuring mess-free pouring and transportation. The lid is easy to open and close, facilitating convenient filling and cleaning.
PERFECT GIFT: With its quality construction and elegant design, this kettle makes a thoughtful and practical gift choice for friends and family.
EASY CLEAN AND MAINTENANCE: Clean your with gentle soap and water. To prevent stubborn stains, rinse the jug after each use, especially if you've had beverages like coffee or tea in it.
Note: Suitable only for Indoor use with a temperature is approximately 25 degrees. Water is initially filled to the brim at 100 degrees, and it retains a temperature of around 60 degrees (with a variance of +-3 degrees) after 24 hours. After 8 hours, the water's temperature drops to about 90 degrees, and after 12 hours, it's around 80 degrees. After 24 hours, the temperature stabilizes at roughly 60 degrees, decreasing to 38 degrees after 48 hours.
Note: Due to the difference in light and screen settings, the item colors may be slightly different from the pictures. Please allow a slight dimension of 2-3% difference due to manual measurements.
Specifications:
Material: 18/10 Stainless Steel and ABS
Color: Stainless Steel
Product size: 13x26cm
Capacity : 1.8L
Weight Approx.: 0.72kg
Packing size: 15x15x27cm
Usage:
Home
Commercial
Package Includes:
1X SOGA Stainless Steel Water Bottle
- UPC 9357641040713
- Brand SOGA
- Mfg Part # BottleWKE18
- Color Silver
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
