Billing:
We accept Visa, Mastercard, or Discover.
Your credit card will be billed when your order is submitted on our website. Pre-orders and orders that are requested to be shipped at a later date are also billed at the time of submission.
If an order is canceled you could be subject to a 15% restocking fee.
Shipping Information:
BulbsnBlooms guarantees our plants to arrive at their new homes in good and healthy condition. Problems with the condition of an order must be reported promptly and accompanied by a photograph within 24 hours of arrival. Failure to notify us promptly and/or provide verification voids this warranty. If plants are severely damaged in transit, we will, at our discretion, promptly and courteously either replace the merchandise or refund the purchase price.
We are not responsible for damaged shipments when the cause is an undeliverable address, or the failure of the Buyer to promptly pick up and claim the package.
Due to many factors that affect whether live plants ultimately grow and thrive, we are not able to offer extended or long term guarantees as to the fitness of the plant for any particular purpose, or that it will live and grow in any particular location or under any particular conditions.
BulbsnBlooms guarantees, to the extent required by law, that plants are the species and cultivar described in the listing, within recognized industry tolerances. Shipping and handling are nonrefundable after the order is shipped. Once an order is returned to us any refunds will be processed, We must be notified that a plant is being returned.
No other or further warranty is expressed or implied. Purchaser's sole and exclusive remedy shall be a refund of the purchase price. Under no circumstances shall the Seller be liable for damages in excess of the purchase price, or for any special, incidental, indirect or consequential damages.
Many of our perennials, vines, trees, and shrubs are shipped dormant in the late fall and winter. Dormant plants drop their leaves and some may even die back to the soil level. This is in no way adversely affects the health of the plant. For many perennials, This 'rest period' is ESSENTIAL to good flowering performance in the upcoming season. All orders ship within 1-2 weeks upon when the payment is made.
Canceling, changing or returning an order
Canceling or Changing your order is not an option available through the Web site at this time. However, you can either send us an email letting us know the confirmation web order number or the order number you were assigned when we confirmed your order in email with the assigned shipping week and what changes you would like to make. We will try to accommodate your changes if possible. Please be aware that as we get closer to your shipping time it may not be possible to make changes to your order.
We do understand that sometimes orders must be canceled. Orders not yet charged may be canceled without incurring any fees.
If an order has already been charged, we will cancel the order at your request. However, a 10% cancellation fee (with a minimum $5.00 charge) will be applied. Our credit card processor charges us 3% when we charge your card and another 3% when we refund your card as well as transaction fees.
Orders canceled after being prepped or returned orders may also be subject to a 15% restocking fee.
Returning an order:
Any order that has shipped may be immediately returned at the customers’ expense. Please notify us that you have just received your order and will be returning it. Shipping charges cannot be refunded as carriers have already been paid. Returned orders may be subject to refund (see above) and restocking fees. Plants must be returned to us in the same condition in which they were shipped to the customer.
Our contact information Business email address: bulbsnblooms@yahoo.com
By Standard Mail BulbsnBlooms P.O. Box 609 Biglerville PA 17307
By phone: Calls and text will be accepted at (800) 309-2682 (between 9 a.m. and 3 p.m. EST) Photos that are required for merchandise return or credit can be emailed to bulbsnblooms@yahoo.com.
Emails are usually answered quicker than phone calls, especially during the Spring & Fall Planting seasons. Purchaser is responsible to check that plant they are purchasing is able to survive in the zone area where the plant is will be planted. If unsure please check the zone map before placing the order.
During Winter and some early Spring shipments. Some of the plant materials in this shipment are DORMANT. This means that even though they have no green top growth, they will grow from dormant buds when temperatures are right. For many perennials, This 'rest period' is ESSENTIAL to good flowering performance in the upcoming season. During Summer/Winter months shipping might be delayed as we only will be shipping on days that we know it won’t harm the plant(s). Monday through Wednesday. All orders ship within 1-3 weeks after the order is placed, A lot of times we ship quicker than this time frame.
Our contact information
Business email address: bulbsnblooms@yahoo.com
By phone:
(800) 309-2682 (between 9 a.m. and 3 p.m. est time zone) (Closed Weekends)
Emails are usually answered quicker than phone calls at times due to the Spring & Fall Shipping seasons. Emails can be sent to bulbsnblooms@yahoo.com
During June through August shipping could be delayed due to the increase in temperature. We only will be shipping ground shipments on days that limit the time the shipment could be sitting undeliverable by USPS, FedEx, or UPS. Other forms of shipping such as priority, the next day, and overnight will not be affected. Days that ground shipping will be sent are Monday through Wednesday. If a customer request ground shipping on other days they assume responsibility. If shipping is delayed due to temperature, an email will be sent to inform of the delay and when to expect the item to be shipped. Placement of the order and acceptance of the merchandise shall constitute acceptance of these terms and conditions.
