Thank you for purchasing with us. Pay using Paypal or stripe.
Please inform and discuss any issues directly.
we are not responsible for any buyer who chooses to violate Paypal or Stripe policies
Thank you for purchasing with us. Digital Items will be dispatched as soon as possible no later than 24 hours. If you don't receive your digital item within 24hrs please don't hesitate to contact me.
Physical goods will be shipped withing working days and may take up to 5 working days to be delivery.
It is more effective if you directly reply this message when you have any problem. Or you can contact us via "contact seller" and selected the question category as "others". It will save your precious time to contact us before you open the "return request".
If you need to return it for refund or exchange, please remember to contact me for the return RMA number first and if you could keep it in original packing that would be highly appreciated.
Looking forward to receiving your positive feedback. We will deep appreciate if you can contact us first and not leave the neutral or negative feedback if any problem. We will try our best to resolve the problem.
Should you have any further queries, please do not hesitate to contact us!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your Paypal account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will provide you with shipping a dress
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should Contact us, we will provide you with shipping adress
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Your satisfaction is our Main Target
We thrive to be better
Our items are shipping from UK
We Currently ship to Europe and US, ***NOTE*** Due to Geographical region some items may take up to 5 working days to reach their destination.
Digital Goods are available to download for 14 days after payment.