We accept payment via Paypal. Personal checks are not accepted and will be returned to sender. If you wish to pay by credit card you can do so through Paypal. Illinois residents will be charged 7.00% state sales tax.
Free shipping within the U.S. via United States Postal Service Priority mail for shoes and hosiery orders over 13 ounces. Hosiery orders less than 13 ounces will be sent by first class mail. Shipments will be made no later than three business days from date of payment but usual practice is to ship within 24 hours. No international shipping.
We accept returns for exchange or store credit or refund under the following conditions: Shoes must be returned in unworn condition without visible signs of wear in original manufacturer’s shoebox with all contents. A 20% restocking fee will be applied if tape or labels are put directly on the shoe box or packing materials are missing. Please notify us via email of your intention to return shoes within 5 days of receipt of item and the item must be received by us within 30 days of purchase. Buyer agrees to pay shipping for the exchange shoes or store credit purchase if we are out of stock in the size desired. Include the original packing slip or copy of same with a note as to the shoes you would like in exchange. For store credit simply indicate the item number of the desired shoe. It is not necessary to make a new purchase. Once shoes arrive and have been inspected we will issue a request for shipping funds through Paypal. For issues other than fit (such as damage or wrong item sent to you) please contact us and we will work with you on a solution. We strive for 100% satisfaction and will make things right at no cost to you if we are at fault.
No returns accepted for hosiery or apparel or shoes that have been worn.