I expect payment at time of purchase, if 3 days pass without payment I will cancel/relist the item. You can cancel a transaction if item has not been mailed. I do charge 6.75% sales tax for any Ohio purchases.
I will ship all items within 1 to 2 business days for fiber related items. For leather items it will be 1 to 3 business days. I use USPS Priority Flat rate boxes with tracking for items that fit. I use USPS shipping for any items that do not fit into the Priority Flat rate box and will use as small a box as possible to keep cost down to a minimum. If you require insurance or delivery confirmation added please let me know. The hanging hay rack we do free shipping using either UPS or FedEx to the lower 48 states, Please allow 1 to 2 weeks for delivery of hay rack.
If you are not completely happy with your purchased item please contact me within 10 days of delivery for a refund or exchange. Refunds and exchanges will be made after item is returned and must be in its original condition that it was shipped in. Buyer is responsible for shipping item back and not refunded.