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Digital purchases: please be sure to check your invoice for download. It shpuld also be sent to your email you provided to PayPal.
Physical items will be shipped on or the next business day following receipt of payment. All of my items are shipped USPS, unless other arrangements are made prior to the purchase.
You can upgrade your shipping by purchasing one of the USPS PRIORITY SHIPPING LISTINGS at the same time you purchase your item.
Items must be returned within 10 days of receiving the item. This can be checked by your tracking from the date it was delivered to you. I must be notified within 24 hours of receiving the item, that there is a problem. Buyer will be responsible for all shipping charges related to returns. I will not refund shipping prices. Please be sure that item is shipped back to us in the same condition you received it. Please allow up to 5 business days for refund after item is received.
No Refunds or Returns on custom made orders, such as Company Logo's, large quantity orders, or items with names on them.
I do not refund until item is in my possession. Always use tracking.
If an item arrives in damaged condition. If I cannot replace the item, I will issue a refund for the price of the item. This item does not have to be sent back.
Buyer is responsible for return shipping.
I do not accept returns on my PDF patterns, but feel free to contact me at any time with any questions about or problems with any pattern.
If you have any problems with your digital pdf download please contact me ASAP!